Discord ×
EastMallBuy help you forward the package to
Each country or region you need

Dear EMB Customers,

As the Chinese Spring Festival approaches, we would like to inform you of our holiday schedule to help you plan your orders and hauls accordingly.

Holiday Period:  January 25th – February 4th, 2025 (UTC+8)

During this time, we will have limited staff available in each department. 

(Please note that all EMB staff will be on full holiday leave on January 28th, 29th, and 30th (UTC+8). )

While we will continue to process your orders,please be aware that some sellers may not ship orders, and domestic shipping services might also be unavailable during the holiday period.So we suggest completing your orders or hauls before the holiday starts to avoid any inconvenience.

Logistics Schedule

Logistics providers will be on holiday from January 23th to February 4th, 2025 (UTC+8).

To avoid delays, we strongly recommend shipping your hauls before January 23th, 2025 (UTC+8).

Support Availability

Our online support team will be available throughout the holiday period, except from January 28th to January 30th (UTC+8). If you require assistance during times when online support is unavailable, we encourage you to join our Discord community for prompt help. Our dedicated assistants will be active daily to address your concerns, and you are welcome to tag them directly for assistance at any time.

We sincerely appreciate your understanding and continued support. Wishing you and your loved ones a joyous and prosperous Chinese Spring Festival!

Warm regards,

The Eastmallbuy Team