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Eastmallbuy Inspection Policy

 

Inspection rules of purchase service order

Eastmallbuy will only arrange inspection for product’s appearance, likes model, style, and size.

For the product are not garment/ bags/suitcases/shoes, or pack in a sealed package or has sealing strips on it, Eastmallbuy will not open the wrapping and can only check the appearance.

All products and packages shall not have any prohibited goods and must take the test from Eastmallbuy for ensuring.

Disclaimer:

1.Subject to the actual usage of goods and flaw statement of goods from sellers.

2.For household appliances, digital products, or other electronic products, the inspection does not include checking authenticity, function, and quality.

3.Inspection is not available for products that pack in sealed packaging or have sealing strips, also not for non-garment/bag/suitcase/shoe products.

 

Inspection rule for international transit parcel and goods.

Parcel signing rule for international transit order:

1.Eastmallbuy will not sign your parcel if it arrived with damaged packaging or doesn’t match our signing standard.

2.Once the parcel is accepted by the warehouse, Eastmallbuy will arrange an inspection and check whether contains any potentially prohibited goods or not. After those tests then goods will be stored.

3.If your parcel or goods can not match the transportation requirement of AIR, vessel, truck, or others, Eastmallbuy will remark in your order status and contact you for parcel returns issue.

4.Eastmallbuy’s warehouse is at Yiwu city, normally it will take 3~5 days to deliver the parcel to the warehouse, if you still can’t check your parcel details on Eastmallbuy after 5days, please contact your local parcel carrier first, or contact Eastmallbuy customer service for further assistance.

 

Inspection and Warehouse storage rule notice.

Eastmallbuy will check the quantity, color, size, and others information of the goods. After the inspection is done, Eastmallbuy will remove the original packaging and pack goods into a new ziplock bag, and store. (For the items which are fragile, or easy to break, or oversize, or in other special condition, Eastmallbuy will keep your goods in original packaging, but subject to actual operation.)

 

REMINDER

1.Color difference, size measurement error, actual usage result, etc are not included in the inspection service;

2.Electric appliances, digital products, peripheral products, or other functional products’ quality, model, accessories, etc are also not included in the inspection service.

3.For “CD”, “Garage Kits” and other similar goods, Eastmallbuy can only simply check the appearance without open wrapping, others are not included in the inspection service.