Xmax ×

User Privacy Protection Policy

Eastmallbuy User Privacy Policy

At Eastmallbuy, the safety and privacy of your personal information is of utmost importance to us, and we highly value your trust. Under no circumstances will we sell or disclose your personal information to third parties. We will protect the security and privacy of any personal information you provide to us and will only use it as described in this policy. If you have any questions, suggestions, or concerns about our privacy policy, you can contact us at any time through Eastmallbuy's online customer service system or official service account.

This policy does not apply to services provided by other third parties or to services where we have separately established a privacy policy.

Before using Eastmallbuy's services, please carefully read and thoroughly understand this policy. By confirming that you fully understand and agree to it, you agree to the terms and conditions outlined in this privacy policy, acknowledging the functions provided by the application and the necessary personal information required for their operation.

1. What personal information do we collect?

You can choose to use or visit our website without disclosing any personal or transactional information about yourself. However, to experience our full range of services, you need to register an account. If you provide us with your information, it means that you agree to the transmission and storage of that information on our servers.

Eastmallbuy collects personal information you provide when using our website, including your name, email address, contact information, Eastmallbuy platform account username and password, and other information required when creating your account. In addition to the personal information we may collect and process during registration, we also collect, store, and process the following information about our users' activities on the Eastmallbuy website:

1. Purchase information
2. Service account information
3. Payment information (payment time, payment amount, payment channel, etc.)

2. How do we use your personal information?

We will not sell or disclose any user's personal information. We strive to protect your information and privacy, and we will use your information to provide you with better services, including:

- Communicating with you via email and providing you with a range of our services, including consulting services, order information services, parcel information services, and product after-sales services.
- Communicating with you through emails or in-site messages to deliver platform activities, including providing you with coupons, discount shipping, special promotions, and opportunities to use third-party service projects.
- When you search or browse our partner links on Eastmallbuy, we synchronize your Eastmallbuy user ID, related actions, and information (search content, link click behavior, browsing history, view history, etc.) to the corresponding source of the link you operate to provide you and our partners with high-quality and efficient services.

You also have the right to opt-out of these communications at any time by logging into your Eastmallbuy account and adjusting your settings in the customization feature.

There are certain scenarios where, according to laws and regulations and national standards, our partners' usage or our transfer or disclosure of your personal information does not require your explicit consent:

1. When required by laws, regulations, mandatory requirements of administrative and judicial authorities, or other legal obligations.
2. When necessary to safeguard public interests, property safety, you or other Eastmallbuy users, Eastmallbuy, or Eastmallbuy's affiliates or partners from harm, within the scope permitted by laws and regulations.
3. When necessary to realize the core functions of our products or services or to provide services you require.
4. When processing personal information you have voluntarily disclosed or other personal information that has been lawfully disclosed (such as through legitimate news reports, government disclosures, etc.).
5. When needed to handle disputes or controversies between you and others upon your request.
6. Consistent with relevant agreements signed with you (including online electronic agreements and corresponding platform rules) or other legal documents.
7. When used for public interest or public health emergency reasons that comply with laws and regulations.

Please note that unless we have obtained your consent, we will not share your personal information with any advertisers. We will not knowingly solicit personal information from children or other individuals without the capacity for independent action without the consent and presence of their guardians. 

Sharing or transferring de-identified personal information does not constitute personal information sharing, transferring, or public disclosure, and no further notice or consent is required for the storage and processing of such data. 

We will only delegate the processing of your information for the lawful, legitimate, necessary, specific, and express purposes as stated in this policy statement, and authorized partners will only have access to the information they need to perform their duties.Eastmallbuy will not provide private information such as your email address, Eastmallbuy website account member name and password, contact information, etc. to our partners.

3. How long will we keep your information?

Once you have successfully registered for an Eastmallbuy account, we will keep your personal information permanently, if you want to cancel your account or delete your personal information, please contact online customer service.

4. How we protect your personal information

We will take all reasonably practicable measures to protect your personal information. We will take all reasonably practicable steps to ensure that no irrelevant personal information is collected.

5. Policy Updates

In order to bring you a better product and service experience, we continually strive to improve our products, services and technology. When new services and business processes are changed, we may update our privacy policy to inform you of specific changes, so please keep an eye on this page and refer to the page for the latest policy. The latest policy will be binding on you once it is published.

6. Contact Us

If you have any questions about the Privacy Statement, please contact [service@eastmallbuy.com](mailto:service@eastmallbuy.com)

EASTMALL TECHNOLOGY CO LTD

3390 W ALAMEDA AVENUE DENVER, CO 80219